universal tool, inc.

custom industrial hand tools since 1988

View our Products page to see what we have to offer. Please give us a call for orders and/or comments!

We offer an array of services to meet your individual needs. We also create custom tools for any job requiring industrial hand tools. Give us a call today!

Check out our Map page. We are located in Troy, Michigan - East of 1-75.

Read more about our company and the success of our company, founded in 1976.

Check out our Links page to see some of the brands and organizations that we recommend.

Submit your quote or order. Once you complete the form a representative will contact you to verify your order and/or quote.

Download Online Parts Manual

Download our Universal Tool Online Manual (Download)


To Open:

Just click on the text link above

To Download:

Position mouse over the text link above, Right-Click your mouse, Left Click on "Save Target As". Save the file to your computer.
Opening and Downloading times depend on the speed of your computer and your Internet connection speed.

Our manual is in PDF format.

File Size: 5.3 Megabytes.

You will need a PDF reader to view our online manual.
Our online manual does not contain the entire selection of our products and services. Please call:
(248) 733-9800

Monday-Friday (EST)


PRIVACY STATEMENT regarding universal tool, inc., (Known throughout this letter as UTI)

UTI may collect personally identifiable information such as name, postal address, telephone number, and e-mail address. This personal information is collected and used by UTI staff for the purpose of facilitating a relationship or business transaction.

The UTI website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on UTI computers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

The UTI does not sell or rent e-mail addresses to other organizations. Certain e-mail addresses may be published in both print and electronic UTI publications including the UTI website. The UTI may generate e-mail for the following types of communication:

  1. Notification e-mail to which the individual may subscribe and unsubscribe.
  2. Transactional e-mail, which is the result of a business transaction initiated with the UTI.
  3. Relationship e-mail, which is sent as an informational service because of a relationship with the UTI.
  4. Commercial e-mail, which is sent to promote an UTI product or service (You may opt not to receive this type of e-mail).
  5. Correspondence from UTI staff as a result of a communication initiated by a member or customer.

E-mail that has a provision for opt-out will include instructions on how to do so. All inquiries regarding subscription-based e-mails should be directed to the UTI Member and Customer Services Department (see UTI Contact Information below).

Mailing Lists
Postal mailing list’s, comprised of full name and postal address, will not be sold to other organizations (e.g. professional societies and/or commercial publishers) for any promotional or informational use.

The UTI may occasionally send informational or promotional materials to members and customers. You may choose to exclude yourself from all, none, or only non-UTI mailings by contacting the Member and Customer Services Department (see UTI Contact Information).

Third-party Agents
The UTI uses third-party agents for several business purposes, including credit card validation, hotel registration, and shipping. These agents are permitted to use your personal information only to provide the UTI with a specific service and not for any other purpose. Please contact the UTI Member and Customer Service Department (see UTI Contact Information) if you believe this policy has been violated.

The UTI makes every effort to preserve your privacy, but we may need to disclose personal information when required by law. The UTI may also disclose personal information if it believes in good faith that such action is necessary.

Non-personal Information
Non-personal information is collected behind the scenes by the UTI web server and is used to compile general website usage statistics or facilitate access to restricted website services. Such information includes:

  • IP address of computer
  • Browser-related information
  • Locations visited on the website

IP address
IP address is used to verify access rights of licensed subscribers to UTI products that require license agreements, such as UTI Customer Login pages. They also aid in the general administration of the website.

HTTP Cookies
A HTTP Cookie is a piece of data that is stored by your browser in either your computer’s memory or on your computer’s hard drive. We do not collect any data other than what you enter into our submit form on our contact page.

Public Forums
There are no public or private forums on the UTI website.

External Links
The only domain covered by the UTI privacy policy is UTIComputerStore.com. The UTI website may contain links to other sites, however, and the UTI is not responsible for the privacy practices or content of those external sites.

How can you update your personal Information?

You can make changes to personal information in several ways:

  • Contact UTI Customer Services (see contact information below).

UTI Customer Contact Information Services in several ways:

  • Email: UniversalTool1@SBCGlobal.net
  • U.S. Postal Mail: Universal Tool, Inc. 1935 Ring Drive Troy Michigan 48083
  • Company Telephone Number: (248) 733-9800

The UTI Privacy Statement is subject to change and was last modified by Webmaster, Mr. Kelly Dunn 2011. 



Note: We track and keep records of the IP address of the location from which a form was created each time a form completed and sent to our company.


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